Speaking at Baystate Health Women's Empowerment Summit

Yours Truly Speaking at Baystate Health Women’s Empowerment Summit

Every time I talk about negotiation, I encounter the 3A trap.
What I mean is, someone in the audience invariably describes the 3A Trap — as defined by William Ury in The Power of Positive No — as her experience of negotiating in the workplace.

The 3A’s stand for:

Accommodate: You give in.

You say yes when you don’t want to. You take on the extra workload, but without the recognition or reward. You don’t speak up to address your needs, because you’re afraid of upsetting your boss, your partner, or your colleagues. You accommodate out of fear of losing the validation and approval of others. This is a trap I personally have a lot of experience with.

It’s the path of least resistance when you want to make sure they still like you, even when you hate yourself for having undervalued yourself.

Avoid: You put up walls.

You avoid having the awkward and difficult conversation altogether. It upsets me when other people do this to me. For example, have you ever had an important discussion postponed, only to be postponed again…and again? “Yeah, sure, we can talk about compensation next quarter / next review cycle / next year.” (Might as well be next lifetime!) Or have you ever sat in icy cold silence at the table after a topic of contention was mentioned, only to be ignored?

It can be as convenient to avoid as it is to accommodate. Why brave a difficult conversation, when you can easily hide behind a wall?

Attack: You lash out.

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